The pinked STAY-N
Let me start by saying I love my darker lip stay-N by sacheu beauty.. (clover, hazel) but today when I put on the P-inked one I went to peel it off and as I was peeling it off it peeled some of my actual skin on my lip.. and I started gushing blood.. I feel like that one is a little too sensitive.. because when I part it on my lips they were moist and soft.. I love this product but I just feel like that should just be changed
SACHEU
We’re so sorry to hear this happened, and thank you for taking the time to share it with us. This definitely shouldn’t happen, and your safety and comfort come first. We’re really grateful you let us know, especially since you’ve loved your other Stay-N shades — that means a lot to us.
What you described with P-inked sounds painful, and we want to look into this right away. Every shade can feel slightly different based on pigment load, but it should never lift your skin or cause bleeding. We’d love to make this right for you and also gather a bit more detail so our team can review the batch.
Whenever you’re ready, please reach out to us at [email protected] so we can take care of you directly. 💗
We’re here for you — and we’ll make sure you feel completely supported.
— The SACHEU Team
