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RETURNS & EXCHANGES

SACHEU OFFERS SEAMLESS  RETURNS ON ALL ORDERS :)

FOR USA ORDERS

You can return or exchange your item(s) within 30 days of delivery. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 6 business days for the credit to appear on your account due to bank processing times.

  • When you return your purchase to SACHEU within 30 days of the delivery date, you will receive a full refund to your original payment method for the price of the item(s). Alternatively you can request an exchange as well.
  • Unfortunately, we can’t accept returns or issue refunds after 30 days.

HOW TO RETURN OR EXCHANGE YOUR ITEM(S)

1. Send an email to support@sacheu.com

2. Indicate which items you are returning / exchanging

3. Our customer support will send you instructions and return label.

4. Seal up the box and drop it off at any U.S. mail location.

Look out for an email confirmation—we’ll let you know when your return is received and we're processing your refund and/or exchange!

SHIP YOUR RETURNS TO:

SACHEU Beauty C/O Product Society

13056 Saticoy St
North Hollywood, CA 91605
United States

Any questions about your return? Please contact us at support@sacheu.com and we'll respond within 24 hours.

FOR INTERNATIONAL ORDERS

We do not offer merchandise exchanges on orders shipped internationally, we instead offer a full money refund.

You can return your item(s) within 30 days of delivery. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 6 business days for the credit to appear on your account.

HERE'S HOW TO RETURN OR EXCHANGE YOUR ITEM(S)

1. Send an email to support@sacheu.com

2. Indicate which item(s) you are returning

3. Seal up the box and ship it with any trackable/traceable carrier of your choice to below address

SHIP YOUR RETURNS TO:

SACHEU Beauty C/O Product Society

13056 Saticoy St
North Hollywood, CA 91605
United States

Sorry, we can’t accept COD deliveries.

Any questions about your return? Please contact us at support@sacheu.com and we'll respond within 24 hours.