Difficult to open
I was looking for a nice thick clear gloss to go over my lip tint (which I LOVE by the way) but the bottle is so hard to open and cheaply made. One time I tried opening it, part of the clear piece that snaps on the top of the gloss came off. I also have to almost have help opening it, it shouldn’t be that hard.
SACHEU
We’re really sorry to hear this was your experience, especially since you’ve been loving the lip tint itself. Packaging should feel sturdy and easy to use, so we completely understand how frustrating it is when the gloss is difficult to open and parts begin to come loose.
Your feedback on the packaging quality and functionality is incredibly important, and we’ll be sharing it with our product team as we continue to improve the user experience.
Thank you for taking the time to share this with us and for supporting SACHEU 💌
