Shipping Policy
SACHEU OFFERS FAST AND AFFORDABLE SHIPPING WORLDWIDE FROM OUR SUNNY CALIFORNIA WAREHOUSE:)
SHIPPING COSTS + DELIVERY TIMES
Your order will be dispatched within 1 business day. Orders placed before 1pm EST Monday – Friday usually ship out that same day! The below delivery times are based on orders placed between Monday and Friday.
- FREE USA/CANADA SHIPPING ON ALL ORDERS ABOVE $60 USD
- FREE INTERNATIONAL SHIPPING ON ALL ORDERS ABOVE $90 USD
| SHIPPING METHOD | COSTS | TOTAL DELIVERY TIME (INCLUDING PROCESSING TIME) |
| INTERNATIONAL PRIORITY SHIPPING (ORDERS BELOW $90) | $12.99 | 4-5 BUSINESS DAYS |
| FREE INTERNATIONAL PRIORITY SHIPPING (ORDERS ABOVE $90 ) | FREE | 4-5 BUSINESS DAYS |
| FREE USA/CANADA PRIORITY SHIPPING (ORDERS ABOVE $60) | FREE | 4-5 BUSINESS DAYS |
| USA/CANADA PRIORITY SHIPPING (ORDERS BELOW $60) | $5.99 | 4–5 BUSINESS DAYS |
| EXPEDITED USA/CANADA PRIORITY SHIPPING (ANY ORDER AMOUNT) | $12.99 | 2-3 BUSINESS DAYS |
INTERNATIONAL SHIPPING
We ship international orders via USPS. You can see a preview of what the import duties & taxes will be when your international order delivers by clicking on your country icon at the left-bottom of the screen. These duties/taxes/import fees will be payable to the delivery courier at the time of delivery.
When you earn free international shipping by ordering over $90, we will pay for the international shipping fees and you will still have to pay for the duties/taxes/import fees upon delivery by the courier. Please note our website will show you a clear preview of what those fees will be for your order.
sacheu.com currently accepts orders from the following international locations:
| Andorra | Gibraltar | Poland |
| Anguilla | Greece | Portugal |
| Antigua and Barbuda | Greenland | Puerto Rico |
| Aruba | Grenada | Reunion Islands |
| Australia | Guadeloupe | Romania |
| Austria | Guernsey | Russia |
| Bahamas | Guinea | Saint Eustatius and Saba |
| Guyana | Samoa | |
| Barbados | Haiti | San Marino |
| Belgium | Hungary | São Tomé and Príncipe |
| Belize | Iceland | Senegal |
| Bermuda | Ireland | Serbia |
| Bolivia | Isle of Man | Seychelles |
| Bonaire | Israel | Singapore |
| Brazil | Italy | Sierra Leone |
| Bulgaria | Jamaica | Slovakia |
| Burundi | Japan | Slovenia |
| Canada | Kenya | Solomon Islands |
| Canary Islands | Korea, South | Somalia |
| Cape Verde | Kuwait | South Africa |
| Cayman Islands | Latvia | Spain |
| Central African Republic | Lebanon | St. Bartholomew |
| Chile | Liberia | St. Eustatius |
| Columbia | Liechtenstein | St. Kitts and Nevis |
| China | Lithuania | St. Lucia |
| Costa Rica | Luxembourg | St. Martin |
| Cote d'ivoire | Malaysia | St. Pierre et Miquelon |
| Croatia | Mali | St. Vincent and the Grenadines |
| Curacao | Malta | Suriname |
| Cyprus | Marshall Islands | Swaziland |
| Czech Republic | Martinique | Sweden |
| Denmark | Mayotte | Switzerland |
| Djibouti | Mexico | Tajikistan |
| Dominica | Micronesia | Thailand |
| Egypt | Monaco | Timor-Leste |
| Equatorial Guinea | Montserrat | Tonga |
| Eritrea | Morocco | Turkey |
| Estonia | Mozambique | Trinidad and Tobago |
| Falkland Islands | Namibia | Turks and Caicos |
| Faroe Islands | Nauru | Tuvalu |
| Fiji | Netherlands | United Kingdom |
| Finland | New Caledonia | Vanuatu |
| France | Niger | Venezuela |
| French Guiana | Norway | Virgin Island, U.S. |
| French Polynesia | Palau | Virgin Islands, British |
| Germany | Papua New Guinea | Wallis and Futuna Islnds |
| Hong Kong | Zambia |
Please Note
- Orders are usually packed and ready to ship 1-2 business days after the order is placed
- A “business day” is considered to be Monday through Friday, excluding holidays
- Please allow 24-48 hours for tracking information to update once you receive a tracking number, some carriers have a delay in their system.
- International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
- All shipping prices are quoted in the US Dollar currency
- Duties and taxes vary by country/region of destination and will be estimated during checkout
- Shipping, duties, taxes, and applicable fees are non-refundable for undeliverable or refused shipments
- International orders cannot be shipped to a APO/FPO or P.O. Box addresses
- International orders totals cannot exceed $300
- If you have additional questions, please contact customer service at support@sacheu.com
Multiple Shipping Addresses
At this time, we can only ship to one address per order.
Business Days + Holidays
All orders ship Monday through Friday, excluding federal holidays within the United States. Orders must be placed by 12pm EST to be processed on the same business day, otherwise they will be processed the next day.
Packages do not ship from our warehouses on the following holidays:
- New Year's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on sacheu.com, sign in to access My Account or check the tracking email that we sent you upon order dispatch.
For more information or questions, please contact the SACHEU Beauty Team via email (support@sacheu.com). Operating hours are from 11am – 7pm EST, 5 days a week, excluding holidays.